Human Rights

We are committed to the principles of The Universal Declaration of Human Rights and the United Nations’ Global Compact, and we encourage our suppliers and business partners to share these values. We endorsed the United Nations Guiding Principles on Business and Human Rights in 2011.

We believe on balance that more connectivity is better than less and that the technologies we provide are a social good that can support human rights by enabling free expression, access to information, exchange of ideas, and economic development.

The most direct human rights risks related to our company and business involve the potential misuse of the technology we provide, particularly where it relates to lawful interception capabilities and activities by governments that relate to the network infrastructure equipment that we design, produce and support for telecom operators.

Our Human Rights Due Diligence process helps ensure via our sales interface that human rights are not infringed upon through the misuse of the technology we provide to our customers.


Human Rights policy

Our Human Rights Policy along with our Code of Conduct guide our human rights work and activities. We also provide an implementation guideline for our human rights work.

The key points of our policy are as follows: 

  1. Nokia will not knowingly provide technology or services for the purpose of limiting political discourse, blocking legitimate forms of free speech, or otherwise contributing to activities that are not consistent with internationally recognized human rights standards. 

  2. Nokia will provide passive lawful interception capabilities to customers who have a legal obligation to provide such capabilities. We will not, however, engage in any activity relating to active surveillance technologies, such as storing or analyzing of intercepted data. 

  3. Nokia will provide communication systems and standard networking capabilities to governmental customers for purposes such as public safety, railway communications, and smart city enablement. We will not, however, pursue business with intelligence agencies or similar institutions involving or relating to active surveillance.

  4. Nokia will seek to prevent the sale of our products and services in cases where we believe there is a significant potential that those products or services could be used to infringe human rights. To assess such situations, we have a senior-level internal review process that focuses on sales in countries that have been deemed as presenting a high human rights risk by an independent expert.

  5. Nokia will, in situations where conflict may exist between local law or its interpretation and the generally accepted international human rights standards, strive to resolve that conflict in a manner that best respects human rights.

  6. Nokia will remain committed to active industry level dialogue on issues related to the balance between the right to privacy, freedom of expression, and personal security as fundamental human rights. As part of those efforts we will continue to call for increased transparency from governments related to their surveillance activities and for greater clarity about the laws and regulations related to these topics.

The full policy can be found here

Tech against Trafficking. In June 2018, Nokia, BT and Microsoft created a coalition of global tech companies, civil society organizations, and international institutions called Tech Against Trafficking, a collaborative effort to look at how technology can help in the eradication of human trafficking and modern slavery.

In January 2019 the group released an update on the work so far. The group has embarked on an ambitious project to understand and map the landscape of existing tech tools being used in the anti-trafficking sector. Over 200 anti-trafficking tools were identified, with the majority (approximately 69 percent) working to identify existing victims of human trafficking and address and manage the risk of child and forced labor in corporate supply chains.

To learn more visit here


Global Network Initiative. We are a member of the board of the Global Network Initiative (GNI) group of companies, civil society organizations such as human rights and press freedom groups, investors, and academics working together to protect and advance freedom of expression and privacy in the ICT sector. In 2018 we began the preparation process for our commitment to the Global Network Initiative (GNI) to undergo an external Human Rights assessment by GNI assessors. GNI aprticipants commit to implement the organization’s Principles on Freedom of Expression and Privacy (“the GNI Principles”), which provide direction and guidance to the ICT industry and its stakeholders in protecting and advancing the enjoyment of these human rights globally.

The GNI also through collaboration and discussion collectively advocate with governments and international institutions for laws and policies that promote and protect freedom of expression and privacy.


Modern slavery. We do not tolerate slavery, servitude, trafficking in persons, and forced or compulsory labor in our own operations or in our supply chain. In June 2018 we published our second Modern Slavery statement, with an updated risk map. The statement can be found here